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Forum Discussion
Loosing internet connection with the Orbi
I am getting really frustrated with the Orbi system! Multiple times a day we loose communication. This is happening on the laptops (PC) as well as our iPhones. We cannot get the internet to load b...
If you got any problem in your network the first step I'd do is to reset the whole network. The way to do this is to power everything that is using your network either wireless or wired down and leave it for like 5 min. Then you start with powering up your modem, router, AP points and then the rest of the equipment in your house. This will ensure that any residual routes, configs or settings a device might remeber are cleared and they get all new settings. If you got iPad/iPhone put them in Airplane mode should do the job and then bring them back online to grabe new Wifi settings.
anschmid wrote:If you got any problem in your network the first step I'd do is to reset the whole network. The way to do this is to power everything that is using your network either wireless or wired down and leave it for like 5 min. Then you start with powering up your modem, router, AP points and then the rest of the equipment in your house. This will ensure that any residual routes, configs or settings a device might remeber are cleared and they get all new settings. If you got iPad/iPhone put them in Airplane mode should do the job and then bring them back online to grabe new Wifi settings.
Will give that a go as well.
But is that small a house overkill for the Orbi? I'm getting constant dropouts on all Android devices in the house (two phones, three tablets), and if the devices are constantly bouncing between the two Orbi units I guess that would cause them to drop the connection all of the time?
Anything that is wired has been rock solid so far.
Vinterbird wrote:But is that small a house overkill for the Orbi? I'm getting constant dropouts on all Android devices in the house (two phones, three tablets), and if the devices are constantly bouncing between the two Orbi units I guess that would cause them to drop the connection all of the time?
Probably overkill. However, you can adjust the power levels in the Orbi GUI and that should help. It's under advanced wireless settings.
The 2.4 GHz travels farther, so you might need to set power level lower for 2.4 GHz than for 5 GHz.
You could also turn OFF the 2.4 GHz if your devices are all 5 GHz.
I shut off the 2.4ghz for my connectivity issues (fingers crossed) . Everything looks snapier from my browsing point of reference. I am montiroing the phones and smart TVs now