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Forum Discussion
Loosing internet connection with the Orbi
I am getting really frustrated with the Orbi system! Multiple times a day we loose communication. This is happening on the laptops (PC) as well as our iPhones. We cannot get the internet to load b...
I am having the same issue as well. It just started today on my Windows 10 Laptop and only seems to occur in a certain area of my home when connected to a laptop dock. Did you ever find a fix for this? I just installed my Orbi system a few days ago, the firmware is up-to-date.
What model Orbi are you using?
Whats the Mfr and model# of the ISP modem?
Set up a IP address reservation ON the Orbi router for the Windows PC.
How far away is the PC from the Router or Satellite?
What is the distance between the Satellite and router?
JayKCwrote:I am having the same issue as well. It just started today on my Windows 10 Laptop and only seems to occur in a certain area of my home when connected to a laptop dock. Did you ever find a fix for this? I just installed my Orbi system a few days ago, the firmware is up-to-date.
Thanks for the quick response. Here are my details. I've also confirmed this is just an issue when my PC connects to my HP Laptop Docking station. If I remove the laptop from the dock, Orbi network will work. If I am connected to the dock, the Orbi network won't work, but my ISP Wifi will. I'm not sure what happened, as my laptop work working on Orbi wifi for a few days prior to this.
What model Orbi are you using? RBR20 and RBS20 (satellite)
Whats the Mfr and model# of the ISP modem? Google Fiber - GFRG210
Set up a IP address reservation ON the Orbi router for the Windows PC. Not sure what I should do here, what IP address to do I assign? Just the one it's currently connected to?
How far away is the PC from the Router or Satellite? Less than 10 feet away from router
What is the distance between the Satellite and router? Separated by a floor, maybe around 12 feet+