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Forum Discussion
justjib
Aug 20, 2020Follower
Losing Internet
I have an RBR40 Orbi mesh network installed in my home. I recently installed an Arris Cable Router. On a daily basis, I lose internet and when I reset the 'Arris Router' my internet comes back. The O...
Mstrbig
Aug 20, 2020Master
justjib wrote:I have an RBR40 Orbi mesh network installed in my home. I recently installed an Arris Cable Router. On a daily basis, I lose internet and when I reset the 'Arris Router' my internet comes back. The Orbi network is connected to my 5g Arris network. I want to change the Orbi network input to 2.4ghz because I now understand this provides greater stabilty, but has less range. How do I change my Orbi cable router input to 2.4ghz?
What ISP service do you have? What Arris Cable router do you have? If rebooting the Arris is solving the issue, there's a good chance the issue is with the Arris. But more information would help determine what is causing the disconnect.
Your statement: "The Orbi network is connected to my 5g Arris network" doesn't make sense, since the Orbi RBR40 router had to be wired connection.