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Forum Discussion
Losing satellites repeatedly
I have an Orbi AC3000 with 2 satellites (RBR50 + 2 x RBS50) for about a month. I'm running in AP mode. I have had one or both of my satellites go away completely over time. They would not come b...
Looks like making any changes to Wireless advanced settings resets the satellites and brings them back up. I first disabled MU-MIMO, and then enabled it back on, and now my 2 satellites are back up . Until the next drop off .
FYI I'm using a Netgear R7000 as router (wired only, Wifi disabled) with static DHCP IP reservations for each of the Orbi devices.
Well, the second satellite (in the master bedroom) started lighting in the middle of the night, and woke us up. And it is offline again, just like in the screenshot.
And no amount of changing the Wireless settings on the router will bring it back at this point. Or pressing sync on router & satellite. Or using "Add a satellite" in the router's admin.
Basically, the Orbi is completely useless at this point.
I also have a two satellite setup with same issues. Both satellites completely nonfunctional.
I had the exact same problem with firmware V1.12.0.18. Tried reboot and factory reset but no help. Finally, I manually downloaded FW V1.11.0.20 for both Satellite and Router from RBK50 support website. Then manually uploaded the firmware file to both Satellite and Router. After they restarted themselves, the Router picked up both Satellites immediately. If you are out of options, you can try to downgrade the firmware.