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Forum Discussion
madbrain
Jul 20, 2017Luminary
Losing satellites repeatedly
I have an Orbi AC3000 with 2 satellites (RBR50 + 2 x RBS50) for about a month. I'm running in AP mode. I have had one or both of my satellites go away completely over time. They would not come b...
StaticEMI
Jul 26, 2017Guide
Does anyone know how to contact Netgear support without paying for it? Apparently I am out of my 90 day free support window. I would like to talk to them about this issue. Is there any email support?
I have to say I am very disappointed in Netgear's lack of support unless you pay for it. Seems wrong that I have to pay for an issue they caused.
JMU1998
Jul 26, 2017Luminary
StaticEMI and they take away options away from us with each Firmware so basically it is like "take this and like it" with no way to voice our opinions for free other than this forum which they "selectively" respond to what fits their myopic vision it is sad it is a great product Orbi a leader which is now sadly regressing rapidly to the bottom of the list because of lack of vision and open mind! no forcing people and taking away options is not the solution everyone's environments and needs are different. I hope Netgear listens Orbi still has massive potential just need a forward thinking Firmware approach.