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Forum Discussion
Losing satellites repeatedly
I have an Orbi AC3000 with 2 satellites (RBR50 + 2 x RBS50) for about a month. I'm running in AP mode. I have had one or both of my satellites go away completely over time. They would not come b...
FYI, I was having the same issues after the firmware upgrade. Solved mine by moving the satellite closer to the base unit, doing a factory reset on the satellite only, and then letting it sit for a while. The satellite would come up as a regular attached device (not an attached satellite) but then after about 20 minutes would shift to an attached satellite. Then I moved it back to the original location and powered it on (but did not do a factory reset), again it came up as an attached device but then moved to an attached satellite. It has been stable ever since.
What "fixed" it for me with the previous firmware (1.12.0.18) was to change the main SSID and passwords to dummy ones, and set my regular SSID and password in the "guest" network. Apparently there was an issue for passwords containing spaces.
I'm running the latest firmware now (2.0.0.72) and have just reverted that workaround and disabled the guest network. I hope it will be stable. No issues so far.
My issue turned out to be the same thing. I had spaces in my passphrase. Removing the spaces worked.
I never removed the spaces, I just moved the SSID & password to guest network, since I didn't want to reconfigure all my Wifi devices.
With the new firmware, I put it all back on the main network and disabled guest network. All running fine, but it's less than 48 hours.
Update on this: I am still on the same firmware. Had a power outage yesterday and when everything came back up, the satellite was not connected as a satellite but instead as a regular WiFi attached device. All I did was was put a pin in the small hole in the back of the satellite (to do a factory reset), and after about ten minutes it came back up and connected as a satellite. My assumption is I will have to do this each and every time the power is interrupted to the base router or a satellite.