NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Losing satellites repeatedly
I have an Orbi AC3000 with 2 satellites (RBR50 + 2 x RBS50) for about a month. I'm running in AP mode. I have had one or both of my satellites go away completely over time. They would not come b...
FYI, I was having the same issues after the firmware upgrade. Solved mine by moving the satellite closer to the base unit, doing a factory reset on the satellite only, and then letting it sit for a while. The satellite would come up as a regular attached device (not an attached satellite) but then after about 20 minutes would shift to an attached satellite. Then I moved it back to the original location and powered it on (but did not do a factory reset), again it came up as an attached device but then moved to an attached satellite. It has been stable ever since.
Update on this: I am still on the same firmware. Had a power outage yesterday and when everything came back up, the satellite was not connected as a satellite but instead as a regular WiFi attached device. All I did was was put a pin in the small hole in the back of the satellite (to do a factory reset), and after about ten minutes it came back up and connected as a satellite. My assumption is I will have to do this each and every time the power is interrupted to the base router or a satellite.