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Forum Discussion
Singularity2030
Mar 09, 2019Aspirant
Lost all LAN connections RBK50 - both router and satellites
Last night, with zero configuration changes, all LAN ports stopped functioning on both the router and satellites. I had a switch plugged in to the router so I tried bypassing it with some direct con...
Singularity2030
Mar 09, 2019Aspirant
The modem is an AT&T UVerse Pace 5268AC. I have temporarily bypassed the switch. I tried several devices on different ports between the router and satellite, including a PC. None show a connection. I did already try disabling the satellites and rebooting. That did not make a difference.
Chuck_M
Mar 09, 2019Mentor
Does the router still maintain internet connectivity via wireless?
I did not see if you tried to factory reset the RBR50 yet... if not, that would be my next step.
- Singularity2030Mar 09, 2019Aspirant
Chuck_M wrote:
Does the router still maintain internet connectivity via wireless?
I did not see if you tried to factory reset the RBR50 yet... if not, that would be my next step.
I do get internet connectivity via wireless. And I have done the factory reset. No change. After trying a direct connection to the router, I tried re-activating one of the satellites and I can't connect to those LAN ports either still.
- Chuck_MMar 09, 2019Mentor
And there is nothing between the RBR50 and the RBS50 on the ethernet cable? (e.g. no switches in between, right?)
- Singularity2030Mar 09, 2019Aspirant
Chuck_M wrote:
And there is nothing between the RBR50 and the RBS50 on the ethernet cable? (e.g. no switches in between, right?)
I use a switch for most devices normally but I always direct connect the router and first satellite. I've tested 3 devices connected directly to the router and 2 devices connected to the satellite. The ones that have wifi I tested both connection methods and the wifi connection works and ethernet fails.