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Forum Discussion

Tange's avatar
Tange
Follower
Dec 04, 2022

Lost all satelites after updating firmware to the latest

I have a NBK752 set, and 2 additional NBS750 satelites. I updated firmware of the router to V4.6.5.11_1.5.64 and all satelites to V4.6.14.3 recently. After that all satelites were shown as disconnect...
CrimpOn's avatar
CrimpOn
Guru - Experienced User
Dec 04, 2022

I have a strong suspicion that updating the satellites has caused this situation.  There was a post just recently where the solution turned out to be that the RBS750 satellites packaged with a "plain" RBR750 router do not have the same firmware as the RBS750 satellites packaged with the NBR750.

 

I would try downloading satellite firmware from this web page and loading it onto those three satellites using the Firmware Update menu item on each satellite web page.

https://www.netgear.com/support/product/NBK752.aspx#download