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Forum Discussion
SirEric
Feb 21, 2019Guide
Lost listing of device after Device Name edited with double quote
Editing device list in Orbi (RBK53) running Router Firmware Version V2.2.1.210 and noticed that after updaing the Device Name for all nodes, all of my TVs went missing. I did notice an odd screen re...
SirEric
Feb 21, 2019Guide
Thanks for the reply, and I would if I could. The issue is that the devices (all 6 TVs) no longer even appear in the list of devices, therefore I cannot edit what is not there.
After trying several searchs, and various ways to view the settings/listing, the only thought I've come up with so far is to do a factory reset and start over...
FURRYe38
Feb 21, 2019Guru - Experienced User
That would what been my next responce.
- SirEricFeb 21, 2019Guide
I appreiate the confirmation of there likely being no fix to this at this time, as I would suspect this is an issue in the firmware that chokes on fields containing certian special characters. It just behooves me to loose the hours of time getting the new installation finally set. At least all of the wiring, best placement, bracket installation, updating lists, etc., is done. Now to redo all of the setups and individually edit well over 100 device names/types...
Can I assume that someone will add this issue to the list of potential bugs for the firmware?
- FURRYe38Feb 21, 2019Guru - Experienced User
I agree there should have been some form of notification about name fields and special characters. Most of the time, no special characters are used in name or host name fields. So the UI should have said something.
Just know from here on out that no special characters should be used in the name fields. I believe underscore (_) character between two_words is allowed.- SirEricFeb 21, 2019Guide
Agreed and understood. Will look at resetting and trying again.
I did check my current device listing and dash (-) and plus (+) appear to work fine. A tripple dash (---) is the default null name, so that appears to be an approved character, and + also works. Will not cut and paste from my spreadsheet name listing this next time, and especialy make sure not to use (").