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Forum Discussion
va3lim
Jan 26, 2019Aspirant
Lots of bufferings when watching TiVo recordings or live shows
Here’s my setup: I’ve a Orbi AC3000, both the RBR50 & RBS50 are connected to my TiVo modem with CAT-6 cable. The TiVo modem has a router feature which has been disabled. All devices have latest firmwa...
FURRYe38
Jan 26, 2019Guru - Experienced User
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using? Try WPA2 and AES only.
Try enabling the following and see: Beamforming and MIMO.
Disable Fast Roaming and IPv6.
CrimpOn
Jan 27, 2019Guru - Experienced User
This is the first I have heard of a "TiVo modem." The original TiVo boxes came with a dial-up modem to connect to a phone line, but this was before internet access was common. (I believe modern TiVo's no longer include one.)
Could you be more specific about exactly what product the router and satellite are connected to and who your internet provider is?
Your iPhone and iPad are connected to the Orbi and have a strong WiFi signal and you are using the TiVo app?
Thanks
- va3limJan 27, 2019AspirantMy model of my TiVo modem/router is Technicolor DPC3848VM Docsis 3.0 Gateway. I’ve the Netgear Orbi AC3000, it has a router RBR50 & a satellite RBS50, both of them are connected to the back of DPC3848VM. Currently, the DHCP & WiFi functions of DPC3848VM have been disabled. My internet provider is Cogeco and I’m using their “Cogeco TiVo” app on my iPhone & iPad. Yes, the WiFi signal from Orbi is extremely strong (maximum bars). My house is only 2000 sq ft. The buffering issue only happened when streaming videos from TiVo & Plex. Prior to my purchase of Netgear Orbi, I do not have any buffering issues with DPC3848VM. The only reason why I purchased the Netgear Orbi is because the DPC3848VM can’t cover my whole house, some areas have weak WiFi signal. With Netgear Orbi, it covers my whole house with strong WiFi signal, but it’s not able to stream 1080p videos smoothly. Btw, I’ve about 40 devices connected to the Orbi.
- DougB628Jan 29, 2019Apprentice
va3lim wrote:
My model of my TiVo modem/router is Technicolor DPC3848VM Docsis 3.0 Gateway. I’ve the Netgear Orbi AC3000, it has a router RBR50 & a satellite RBS50, both of them are connected to the back of DPC3848VM.I think this is part of the problem - both the RBR50 and RBS50 should not be plugged into the back of the modem. The RBS50, if connected to anything, should be connected to the RBR50, if you want to use ethernet backhaul instead of wireless backhaul.
I agree with everyone else - 15 ft apart is too close - your devices are probably having a hard time deciding which Orbi to connect to as the signals are probably severely overlapping.
- va3limJan 30, 2019Aspirant
Your explanation makes sense. Thank you so much. I will order the Netgear Orbi AC3000 again and give it another try with your suggestion (RBS50 will be connected to RBR50 and try to separate them further).