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Forum Discussion
va3lim
Jan 26, 2019Aspirant
Lots of bufferings when watching TiVo recordings or live shows
Here’s my setup: I’ve a Orbi AC3000, both the RBR50 & RBS50 are connected to my TiVo modem with CAT-6 cable. The TiVo modem has a router feature which has been disabled. All devices have latest firmwa...
FURRYe38
Jan 26, 2019Guru - Experienced User
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using? Try WPA2 and AES only.
Try enabling the following and see: Beamforming and MIMO.
Disable Fast Roaming and IPv6.
va3lim
Jan 27, 2019Aspirant
All channels are currently set to Auto and security method is WPA2-PSK. I don’t think WPA2-AES is available.
I live in a subdivision, so yes, I’ve neighbors on my left, right, and back.
The distance between RBR50 router & RBS50 satellite is about 15 ft apart.
Currently, daisy-chain topology & IPv6 are disabled. Beamforming, MU-MIMO, fast roaming are enabled.
I’ll try your suggestion to disable beamforming. I’ll also disable UPnP. Thanks.
I live in a subdivision, so yes, I’ve neighbors on my left, right, and back.
The distance between RBR50 router & RBS50 satellite is about 15 ft apart.
Currently, daisy-chain topology & IPv6 are disabled. Beamforming, MU-MIMO, fast roaming are enabled.
I’ll try your suggestion to disable beamforming. I’ll also disable UPnP. Thanks.
- JoeCymruJan 27, 2019Virtuoso
Also move your satellite. 15' is pretty close. About twice that or a bit more is optimum without major obstruction.
- CrimpOnJan 27, 2019Guru - Experienced User
I forgot to ask which model of TiVo and where it is connected.
I'm also a bit confused about how the Technicolor DPC3848VM modem/router is configured. Google search turned up a reference that when this device is in bridged mode, only a single ethernet port is active. (The modem/router that I have from Spectrum is certainly that way. It has four ethernet ports on the back and when I turned off the router functions, only one ethernet port is active.)
When you look at the Orbi "Attached Devices", where does it say your iPhone/iPad and TiVo are attached (router, satellite, or wired)?
- FURRYe38Jan 27, 2019Guru - Experienced User
15 feet to TOO close. Please move them farther out as suggested by JoeCymru
30 feet is recommended in between them to begin with depending upon building materials.
va3lim wrote:
All channels are currently set to Auto and security method is WPA2-PSK. I don’t think WPA2-AES is available.
I live in a subdivision, so yes, I’ve neighbors on my left, right, and back.
The distance between RBR50 router & RBS50 satellite is about 15 ft apart.
Currently, daisy-chain topology & IPv6 are disabled. Beamforming, MU-MIMO, fast roaming are enabled.
I’ll try your suggestion to disable beamforming. I’ll also disable UPnP. Thanks. - va3limJan 29, 2019AspirantI’ve disabled beamforming, MU-MIMO, fast roaming and move the RBR50 & RBS50 a bit further apart (20 ft), no luck, still getting bufferings when watching movies, live shows or recordings from TiVo and Plex app.
I’ve restored the configuration of Technicolor DPC3848VM as modem/router (disconnected the Orbi devices), no more bufferings when streaming videos from TiVo & Plex apps. Thanks all for help. I’m returning the Netgear Orbi AC3000.- FURRYe38Jan 30, 2019Guru - Experienced User
Since you modem has a built in router, be sure to try one of the following if you get another Orbi system:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
va3lim wrote:
I’ve disabled beamforming, MU-MIMO, fast roaming and move the RBR50 & RBS50 a bit further apart (20 ft), no luck, still getting bufferings when watching movies, live shows or recordings from TiVo and Plex app.
I’ve restored the configuration of Technicolor DPC3848VM as modem/router (disconnected the Orbi devices), no more bufferings when streaming videos from TiVo & Plex apps. Thanks all for help. I’m returning the Netgear Orbi AC3000.