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j1simon's avatar
j1simon
Guide
Oct 30, 2019

Lower speed than contracted from the router to the computer

My RBR50 router detects, in the speed test that includes the web interface: ↓ ~900 Mbps / ↑ ~800 Mbps that approaches the contracted speed (1000/1000) but when I do a speed test on my computer (conne...
Features
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 30, 2019

Seeing same thing:

https://community.netgear.com/t5/Orbi/Orbi-RBR50-is-not-supporting-900Mb-on-the-WAN-to-LAN-test/m-p/1818048/highlight/true#M74312

j1simon wrote:

My RBR50 router detects, in the speed test that includes the web interface: ↓ ~900 Mbps / ↑ ~800 Mbps that approaches the contracted speed (1000/1000) but when I do a speed test on my computer (connected via cable directly to the router) always gives me values close to half: ↓ ~458 Mbps / ↑ ~460 Mbps.

From what I've read it seems that this is due to the QoS of this router. There is no direct way to disable the QoS :manfrustrated: so, as I read in another thread of this forum, I reset the router to its factory settings and did not perform the web interface speed test as this is what theoretically activates the QoS. But it didn't work, which tells me that probably the QoS is active yes or yes.

Anybody with the same experience? Any ideas on how to disable QoS?