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Forum Discussion
ronfriedman
Jun 24, 2020Aspirant
MacBook Air gets dropped from internet by OrbiRouter RBR50
Hi: My wife has a 2 year old Macbook Air which suddenly started losing its internet connection intermittently but it happens several times a day. I use a hardwired connection and have had no simila...
FURRYe38
Jun 26, 2020Guru - Experienced User
hat Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
velaramon
Jun 28, 2020Guide
If you find a solution, please post it. You're not the only one having this problem.