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Forum Discussion
Magenta! Add-on Outdoor Satellite(RBS50Y) won't sync with RBR850 - Orbi Tri-band Mesh WiFi 6 Router
Greetings! I've followed all directions and troubleshooting tips but I can't get my new Orbi add-on satellite (RBS50Y) to sync with my Orbi RBR850 mesh wifi router. I had no trouble setting up the r...
I would first attempt to sync the RBS50Y in the same room with the Orbi router. It is a lot easier to see what is happening when all the devices are in the same location. The User Manual on page 12 indicates that "pulsing magenta" means the sync button is disabled, and "solid magenta" indicates it did not connect.
http://www.downloads.netgear.com/files/GDC/RBS50Y/RBS50Y_UM_EN.pdf
Thank you, I've done all these things! There seems to be a deeper issue not covered by the documentation. But thanks for the quick response! :)
Like other Orbi's, the satellite has a tiny "Reset" hole on the back. Since the satellite appears to be "DOA", it cannot hurt to try resetting it to Factory.
Alas, I tried that, too! but thanks for the suggestions -- all make perfect sense, it's just a weird situation!
I thought I read on these forums that currently the WIFI5 (802.11ac) satellites currently do not work with WIFI6 (802.11ax) systems like the RBR850, at least for their backhaul. Is that corrected now in the WIFI6 firmware?
