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Forum Discussion
SherlockOhms
Sep 18, 2019Aspirant
'Magenta Ring' displayed every 10 minutes or so since 2.3.5.30 update
Running 1 RBR50 with v2.3.5.30 and 2 satellites. App is v2.4.5.17
- Wifi network within the house is fine, but the router drops its connection to the cable modem every 10 minutes or so
- Orbi App lists the Internet as 'offline' when it clearly isn't (router is displaying a magenta ring right now, app claims the internet is offline, and yet I can post this here via the same network - and yes, i've check what network I'm using :) ). I think the connection drops briefly - enough to cause a glitch in online gaming/prevent Alexa contacting amazon when the kids are using it, then Orbi gets stuck. I see a massive ping spike, and then it settles
If I check the cable modem logs (direct cable into the modem - it shows the router has been connected for hours
I have no idea what's going on
Help?
2 Replies
- FURRYe38Guru - Experienced User
Please post about this over in the Orbi forum:
https://community.netgear.com/t5/Orbi/bd-p/Orbi
Good Luck.
- SherlockOhmsAspirantOops.
Have done