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Forum Discussion
Max number of connections RBR20 - Cannot get past 14 or 15
Hello, I cannot seem to get past 14 or 15 connections in for my Orbi two pack RBR20s. I had purchased it but then stopped using it while in a different home so it went into storage. I brought it ba...
Yes that is correct. One router and one satellite. I did check the DHCP pool. I suppose I could try dropping it to lower the pool size to .2 - .100 to see if I get a different reaction. Any other ideas? Have you come across this before?
Hello allanon,
Welcome to the NETGEAR Community!
I understand that you are having issues connecting your devices to your Orbi Mesh network. The AC Orbi devices are capable of simultaneously supporting up to 250 clients under most conditions. If your household has users who use a lot of bandwidth for activities like HD video streaming and online gaming, you will experience better performance when a maximum of 50 clients are connected to your Orbi network. Please try updating your RBR20 to the latest FW version 2.7.4.24.
Please navigate to the link below for the download file for your RBR20:
Orbi RBR20 | WiFi System | NETGEAR Support
For more information on manually updating your RBR20 Mesh System please navigate to the link below:
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com
Be sure to update your satellites first then update the router last.
Please let me know if this helps!
Best,
Kevin
Community Team