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Forum Discussion
jrob513
Sep 10, 2021Follower
Missing Connected Devices
Has anyone had the issue where some devices that are connected to the network are not showing under the Attached Devices tab? I have 35 devices showing connected, however there are a couple of devic...
plemans
Sep 10, 2021Guru
Seems like every other time the firmware gets updated, it breaks the connected devices page.
I've learned not to trust it a whole lot.
- iFutzySep 20, 2021Initiate
Hey there,
Exact same situation for me. Orbi reports an alarmingly small list of attached devices. When investigating under Access Control I can see the devices reported as not currently connected to the network. However, I have full control of these "missing" devices through numerous apps.
No manner of witchcraft seems to have them display correctly through either the ios app or the web interface.
RBR50RBS50 X 2
RBS20 X1
v2.7.3.22- FURRYe38Sep 20, 2021Guru
Has a factory reset and setup from scratch been performed since last FW update?
iFutzy wrote:
Hey there,
Exact same situation for me. Orbi reports an alarmingly small list of attached devices. When investigating under Access Control I can see the devices reported as not currently connected to the network. However, I have full control of these "missing" devices through numerous apps.
No manner of witchcraft seems to have them display correctly through either the ios app or the web interface.
RBR50RBS50 X 2
RBS20 X1
v2.7.3.22- pablohoneySep 21, 2021LuminaryI had the same issue on the current official firmware. I worked with support providing them logs etc and they discovered a bug. They fixed it and provided me with a modified firmware which works - .23 I’ve attached it so try it at your own risk but for me it has been fine and shows all devices connected.
https://www.dropbox.com/s/7fdsp2kjj9f6xzw/RBR50-V2.7.3.23.zip?dl=0
https://www.dropbox.com/s/ftsfod5sblgtdig/RBS50-V2.7.3.23.zip?dl=0