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Forum Discussion
amon731
Aug 15, 2020Follower
Missing devices after upgrade
After upgrading to the latest firmware (V2.7.0.70) I noticed that my satellites and the devices connected to them are not showing up in the app. However, when I log into the router through my web bro...
FURRYe38
Aug 15, 2020Guru - Experienced User
I would try a factory reset and setup from scratch and see if your devices appear in the RBRs web page.
Might uninstall the Orbi app, then re-install then run a new setup with in the Orbi app and try the app and see.
Fillmore
Sep 12, 2020Aspirant
I hate the scorched earth solution.
I have the same problem. Not all of my devices are showing up in the Attached Devices list.
And I cannot find a way to see the DHCP table which is annoying.
if this missing attached devices issue is not widespread, wiping and redoing the config may indeed work, but boy does that just plain suck.
- FURRYe38Sep 12, 2020Guru - Experienced User
Try a different browser as well, IE11, Edge, Firefox or opera to see if the problem follows.
Sometimes a reset is needed. After you reset and re-configure from scratch and you have things setup, safe off a backup config to file for safe keeping, this saves time if a reset is needed. I recommend doing this before you enable Armor or Circle.
Fillmore wrote:I hate the scorched earth solution.
I have the same problem. Not all of my devices are showing up in the Attached Devices list.
And I cannot find a way to see the DHCP table which is annoying.
if this missing attached devices issue is not widespread, wiping and redoing the config may indeed work, but boy does that just plain suck.