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Forum Discussion
Missing Devices and Satellites
Installed router and satellites yesterday, Aug 12, 2020 Satellites showed up as connected 5G with good backhaul Devices displayed 7 of 14 attached and working devices Decided to power down the ...
I'd update to v16, RBS first, then RBR lastly, Then factory reset and setup the RBR and RBS from scratch. Be sure to clear out all browser caches.
Start turning on devices and letting them connect. I would try using Edge or Firefox browsers for this.
Icons should appear correctly on the web page and not broken picture icons.
The try your IR devices and see if the web page appears incorrectly again. If so, this is something to address with NG support.
arnb wrote:It occurs in all browsers; firefox, chrome, edge, opera, and the Orbi app. For the record I use Vivaldi for my go to browser on Windows 10 and Android 9 phone.
Everything worked until I powered a Broadlink RM Mini3, IR blaster. Everything continues to work, including the IR devices, except for the the attached device page
Did the factory reset and what not with the latest release on router and satellites a few weeks ago when Firefox was my go to browser. Today was my "last" attempt at this insanity.
- Problem with netgear is you have to pay for support on shoddy products.
Updated Router firmware to V2.6.1.36, and Satellites to V2.6.1.38, corrects the Attached Devices issue. However, the BitDefender option is now missing from my RBK43S. Submitted ticket to support.