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Forum Discussion

arnb's avatar
arnb
Guide
Aug 13, 2020

Missing Devices and Satellites

  Installed router and satellites yesterday, Aug 12, 2020 Satellites showed up as connected 5G with good backhaul Devices displayed 7 of 14 attached and working devices Decided to power down the ...
arnb's avatar
arnb
Guide
Sep 03, 2020

FURRYe38 

Did the factory reset and what not with the latest release on router and satellites a few weeks ago when Firefox was my go to browser. Today was my "last" attempt at this insanity.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Sep 03, 2020

You'll need to contact NG support and let them know what your seeing then. Not much else we can do here in the forums. 

arnb 

Greg00001 

 

 

  • Greg00001's avatar
    Greg00001
    Star
    Sep 13, 2020
    Problem with netgear is you have to pay for support on shoddy products.
  • arnb's avatar
    arnb
    Guide
    Nov 03, 2020

    Updated Router firmware to V2.6.1.36,  and Satellites to V2.6.1.38, corrects the Attached Devices issue. However, the BitDefender option is now missing from my RBK43S.  Submitted ticket to support.