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Forum Discussion

Jonnybunker's avatar
Jonnybunker
Guide
May 25, 2021
Solved

Mitsubishi Kumo Cloud Connectivity Issues

Hey everyone - I saw a thread about Kumo Cloud and Orbi that discussed a way to help get connectivity back, by disabling 5G connections / reducing the power.   https://community.netgear.com/t5/Orbi...
  • Jonnybunker's avatar
    Jonnybunker
    May 26, 2021
    Good news !! Kumo Cloud / Mitsubishi have restored their connection issues. If anyone else was having Kumo connectivity issues from 5/22-5/25 should be back

    Thanks !!
FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 26, 2021

Hopefully youll be able to get that device connected when they fix the problem. 

 

Good Luck. 

Jonnybunker wrote:
Well your instructions worked really well but you’ll never guess… There was a global outage/system error on all Kumo cloud applications.

They didn’t have any updates or reports about it , but I found out after I did all the troubleshooting and still couldn’t get it to work.

Appreciate the help and learn even more about the router now LOL

 

Jonnybunker's avatar
Jonnybunker
Guide
May 26, 2021
Good news !! Kumo Cloud / Mitsubishi have restored their connection issues. If anyone else was having Kumo connectivity issues from 5/22-5/25 should be back

Thanks !!
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    May 26, 2021

    Thanks for letting us know. Glad all is working well now. Be sure to save off a new backup configuration to file. Saves time if a reset is needed. 
    Enjoy.