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Forum Discussion
BasHome
Dec 22, 2020Aspirant
Mobile devices keep disconnecting from Wifi network.
Hi there, (i'am dutch but i'll try in English) I bought a Orbi setup with 1 router and two sattalite's a fue months back. I had CAT5 inside my home but never had a good internet connection ore WIFI...
- Dec 25, 2020To all that helped me, to find the problem ore any.
I finaly found the problem!
and solved it. Yes like a fue said, something must send a different IP adres.
That was indeed the problem, and the thing that caused it was my Ziggo media box. It has the option to function as a router.
So went in to settings and turned it off.
Now all my devices are now connected to my main Orbi router and everything is working like it should do!
To all, thank you for the support!!
Kind regards
Bas
FURRYe38
Dec 22, 2020Guru - Experienced User
TP Link 1GB switch (connected to my ORBI router with a CAT6A cable)
What model# is this switch?
ORBI Satellite RBS20 (connected with a CAT5 cable to my TP link Switch) You should not mix cat versions, keep same CAT# with more current version. CAT6 or 6A. CAT5 is older not doesn't support 1000Mpbs.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026