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Forum Discussion
BasHome
Dec 22, 2020Aspirant
Mobile devices keep disconnecting from Wifi network.
Hi there, (i'am dutch but i'll try in English) I bought a Orbi setup with 1 router and two sattalite's a fue months back. I had CAT5 inside my home but never had a good internet connection ore WIFI...
- Dec 25, 2020To all that helped me, to find the problem ore any.
I finaly found the problem!
and solved it. Yes like a fue said, something must send a different IP adres.
That was indeed the problem, and the thing that caused it was my Ziggo media box. It has the option to function as a router.
So went in to settings and turned it off.
Now all my devices are now connected to my main Orbi router and everything is working like it should do!
To all, thank you for the support!!
Kind regards
Bas
FURRYe38
Dec 23, 2020Guru - Experienced User
After turning OFF access control, try a power OFF of the RBR then back on. Wondering if Access controls is messing things up.
BasHome wrote:
Well I went in true my wife’s phone.
That still hase a perfect connection.
Btw I have to mention that befor I changed my network cables I did not have this issue with my iPads and iPhones.
But, acces control was turn on.
I saw that a iPad was connected and one off my iPhones.
I also saw that my own iPhone was not connected but off it did then I may have acces.
I removed my phone from the list, reconnect to the WiFi and it showed in the list off devices that had acces. But I still did not have any internet connection.
I shut off the acces control. But still nothing changed.
I also turn off the WMM for the 2.4ghz WiFi but this did not make any change.
I reboot the router, reboot my phone but still. Nothing happenend.
I’m starting to lose my mind!
All wired devices work like a charm. Sure my tv has to be turn on and then wait for a fue sec to obtain a internet connection. But my Nintendo and my wife’s phone are working with not problems at all.
So that means the problem has to be in a setting or in my Apple devices.
But still like I mention befor. I had it working befor I changed all my cables. But those can’t be the problem to this.
Below you see some pictures.
IPHONE-VAN-BAS
is my iPhone, that is connected at that time but did not have a internet connection.
BasHome
Dec 23, 2020Aspirant
I did, after i turned acces control off i rebooted my router. But, still nothing.