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willzy67's avatar
willzy67
Aspirant
Dec 04, 2019

Modem at 100=Mbps but Orbi download at about 18Mbps

Why does my internet modem show download speeds of 100+ MBPS but when I test my speed using the Orbi app it shows 10-18MBPS?  

 

Setup is Motorola ARRIS cable modem (SB6183) and Orbi router with 1 satellite.  Pretty basic.

5 Replies

  • Retired_Member's avatar
    Retired_Member

    willzy67 wrote:

    Why does my internet modem show download speeds of 100+ MBPS but when I test my speed using the Orbi app it shows 10-18MBPS?  

     

    Setup is Motorola ARRIS cable modem (SB6183) and Orbi router with 1 satellite.  Pretty basic.


    Was it ever working ok?

     

    firmware?

    • willzy67's avatar
      willzy67
      Aspirant

      Yeah, it works.  Just lags here and there so I started checking the numbers and noticed the difference.  I did confirm today that the firmware is up to date.

       

      Also, the connection is wireless from the router to the satellite but wired from the satellite to the FireCube.  Thought that might help with stability.

      • Retired_Member's avatar
        Retired_Member

        willzy67 wrote:

        Yeah, it works.  Just lags here and there so I started checking the numbers and noticed the difference.  I did confirm today that the firmware is up to date.

         

        Also, the connection is wireless from the router to the satellite but wired from the satellite to the FireCube.  Thought that might help with stability.


        Update?....what number?