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Forum Discussion
Motorola Modem MB8611 Will Not Work with Orbi
Does anyone know if there are any modem's Orbi will not work with? I am having issues with the modem whenever I connect my router. If I connect a laptop to the modem everything works great. But onc...
FURRYe38 wrote:Did you power OFF both RBR and Modem for 30 seconds, then back ON with the modem first then RBR?
NGs CM series modems work with Orbi systems.
Yes and about a thousand variations.
Try a different modem or connect a spare router to the modem to see if it works, then connect the RBR to this spare router to see if it connects to the router, if not then the problem would be the RBR.
FURRYe38 wrote:Try a different modem or connect a spare router to the modem to see if it works, then connect the RBR to this spare router to see if it connects to the router, if not then the problem would be the RBR.
So I have been using a different modem since I posted the issue. For wired devices everything is working great. However for wireless devices I am having issues. The wired devices stay connected but I get a message that no internet access is available. I get the same message on an android phone, several iphone's, Surface tablets, and an ipad. All have the same message and cannot access the internet. Wow would it work only for wired devices?
Do you have a prior/spare router by chance?
Something to try out in between the modem and RBR.
I see the modem has a 2.5Gb WAN port. Though it should fall back to 1000Mpbs for the RBR, possible handling of speeds and data could be problem here. The RBR only supports 1Gb on the WAN port.
Has the RBR worked with other modems before the MB8611? Or is this first time for both?
FURRYe38 wrote:Do you have a prior/spare router by chance?
Something to try out in between the modem and RBR.
I see the modem has a 2.5Gb WAN port. Though it should fall back to 1000Mpbs for the RBR, possible handling of speeds and data could be problem here. The RBR only supports 1Gb on the WAN port.
Has the RBR worked with other modems before the MB8611? Or is this first time for both?
Sorry for the delay in my response. I have been out of town and busy. In summary, RBR didn't work with my new modem at all. It does work with my old modem and that is what I am on now. I updated my post indicating when using the old modem I had problem with the WAN losing access to the internet but not the LAN. This is an ongoing problem. Rebooting the RBR resolves it for a little while. I few days ago I decided to unplug my two satellites and the WAN issue is resolved. I don't have as good a connection as in the past but I am not losing internet access anymore. So, does this identify the two RBS's as the issue or could it still be an issue with the RBR when communicating with the RBS's?