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Forum Discussion
Mr60 not connecting to spectrum modem
My modem fried in a storm this week so spectrum gave me a new modem. This one only has a single Ethernet output. When I attempt to connect it to my mr60, the router won't recognize anything is connect...
Kacopers wrote:
I connected everything and the MR60 doesn't receive internet from the modem. I am able to connect to the WIFI network that it broadcasts without the network has no internet. I think the issue is that the modem isn't recognizing the MR60. I tried it with a different router and had the same issue of the modem not sharing internet with the router, so it might be a modem sided issue.
This may be the important clue. We always recommend powering off the modem, singing a short song (I actually make threatening remarks to the modem), then powering it back up again. It could be that Spectrum needs to do something to activate the new modem. Certainly if the modem does not work with two routers, it is time for a call to Spectrum.
p.s. That was a smart move to try a different router. One would thing the wise guys who give advice on the forum would have thought of that.