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huntewe's avatar
huntewe
Aspirant
May 08, 2019
Solved

Multiple problems- RBR-50

I JUST SET UP THE ORBI RBR50 DEVICE AND I CANNOT GET MY PELOTON APP OR PANDORA TO RUN ON MY IPHONE WHEN I CONNECT TO THE ORBI NETWORK.  ANY SUGGESTIONS?
  • SW_'s avatar
    SW_
    May 10, 2019
    huntewe wrote:

    The Orbi system was in router mode, I changed it to AP Mode.  No difference.  I turned off the wifi on Uverse router and it is now working.

    Just curious, did you happen to use the _same_ SSID for both Uverse router and Orbi?

SW_'s avatar
SW_
Prodigy
May 09, 2019
huntewe wrote:

I JUST SET UP THE ORBI RBR50 DEVICE AND I CANNOT GET MY PELOTON APP OR PANDORA TO RUN ON MY IPHONE WHEN I CONNECT TO THE ORBI NETWORK.  ANY SUGGESTIONS?

Is DNS working?  For example, does YouTube app work?

Chuck_M's avatar
Chuck_M
Mentor
May 09, 2019

You may want to start at the beginning so people can help you.  Technical experts need more information such as:

 

What type cable modem are you connected to?

 

What firmware does your RBR50 have?

 

How many satellites do you have?

 

Does your phone really connect to Orbi or do you just think it is?