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Forum Discussion
NortheastGuy
May 03, 2018Star
Multiple XBOne Consoles, no longer connecting
Firmware: V2.1.4.10
Since upgrading my router and satellite two nights ago, I'm now no longer able to have both my XBox Ones connected to the Internet at the same time when wired. XB1 is wired to...
NortheastGuy
May 03, 2018Star
Sorry, I should have clarified. I have the IP address reservations on the router, not on the consoles.
FURRYe38
May 03, 2018Guru - Experienced User
Hold down the power button on each console until they turn off. This should clear out any networking caches. Then reboot the router. Power on 1 of the consoles and check connection. Do they get the reserved IP address in Network Settings on the console?
You might need to remove the reservations. Seems like something is getting hung up in DHCP...
- NortheastGuyMay 03, 2018Star
Did this earlier and did so again (just to be sure). No good.
When both are wired, the first to connect after reboot wins and is able to connect to the internet. The second cannot. I can do this either way (i.e. XB1 wins if its first, XB2 wins if it is). If one box is wifi and the other wired, everything works fine as well, its only when I try to have both using an ethernet connection to the router that this fails.
I also should point out I did not have this issue prior to the firmware update. This all happened immediately following that (and I have confirmed both the router and the satellite are on the same firmware, so the firmware update took).
Very frustrating.
- FURRYe38May 03, 2018Guru - Experienced User
Have you set up any Port Forwarding configuratuions? If if you have remove them.
You might do a factory reset on the the router and satellite. Set up the router and satelllite first. Set OPEN under NAT Filter. Ensure uPNP is enabled. Disable IPv6. Don't set up any Port Fowarding configurations or enable speedtest in the router ui APP. Leave these alone for now.
Save settings and reboot the router.
I would connect both xboxes to the back of the router if possible. Wired first, if you can't do wired all first. Start with connecting both wireless.
Turn ON the 1st xbox. Don't set any reservations on the router just yet. Check to see if it gets an IP address and NAT status and check a game load. If good, turn on the 2nd xbox, check to see if it gets an IP address and NAT status. This should connect to XBL as well. If connected, check a game load.
If this all fails again, you might revert back to last working FW version...