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Forum Discussion
jcsorbi
Feb 07, 2023Follower
Must disable 5g in order to connect a new smart switch
Just installed a Moe's smart switch and cannot connect to it. The instructions say I must disable the 5G aspect of my wifi but I don't seem to be able to do so. I logged into the Orbi (rbr50) and w...
FURRYe38
Feb 07, 2023Guru - Experienced User
You can't.
The best option would be to turn OFF all RBS. Then change the power output of the 5Ghz radio to 25%. Then connect your mobile device at a distance from the RBR to ensure the mobile phone keeps connected to the 2.4Ghz radio. After you get the IoT device connected, re-configure the system back to where it was.
Be sure that 20/40 MHz Coexistence enabled.