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Forum Discussion
Solved
My admin password stopped working
Starting about 5 days ago I can't login to my router using the Orbi app. I didn't change my password—it just stopped working. I've searched online for how to recover/reset the admin password. Thi...
Update. I restarted the Orbi router and now I am able to log in to the app. I didn't have to reset or change my password.
When in doubt, restart!
Thanks. I was able to get into the interface a couple of times. I got to a screen where you can reset the password, but the current password is required to do that, and that's the one that isn't working.
Now, I'm trying to get back into the interface and it keeps giving me 500 Internal Server errors. I see the menu of options (Home, Internet, Wireless, Attached Devices, etc.) on the left, but then there's just a spinning gear and "Please wait a moment" in the main area of the screen.
