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My Orbi connected but saying "No Internet Connection".
Hi there fellow Netgear users. Please excuse my ignorance & lack of technical knowledge but is there someone out there that can help me with an ongoing problem. I have had my Netgear Orbi RBK20 ...
:smileywink:
It might help to describe all of the equipment that is deployed, and what is connected to what. For example, the "tag" under the message mentions "Model: EX7300|AC2200 Nighthawk X4 WiFi Mesh Extender", which of course is not a component of the Orbi system. Is there a Nighthawk router somewhere?
And perhaps some more description of how these tests are conducted. i.e. the Orbi is disconnected, which means that everything now has no internet (true?), and then something is connected to the modem successfully?
Sorry, my bad.
Its the RBR20 which is connected via cable from my modem to the Orbi.
The test I carried out twice was to diconnect the power to the Orbi & both times the internet came back on.
When Orbi connected then no internet connection.
When Orbi disconnected, the cable pulled out & power off, then the connection was perfect.
Funny thing is that I have live feed cameras hooked up to the main modem & they work fine.
ps: I have a tiny house outside & the reason I brought the Orbi was to push the signal out to it, which it was doing perfectly for a while, the signal was very strong going out to the tiny house but then recently the 'No internet connection' problems began but still with the strong signal, obviously when the Orbi was disconnected the wifi signal is very weak.
Sorry, I am still confused. There is equipment connected to the modem in addition to the Orbi?
Yes but only the security cameras, but even before the camera was installed the problem was happening. There are 4 ports on the back onf the modem, I used 1 port for the camera/s & another port for the Orbi.