NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
KKE55
May 30, 2018Guide
My Orbi RBK53 start getting very bad pings and slow speed
Till yesterday my Orbi was working great (two months in a row), but for no reason I have started to get pings above 600ms (before 3ms) and internet speed 80% slower than before. This happens usin...
- May 31, 2018
I contacted my ISP, they run some test and finally the problem was related to the cloud back up service that was draining all my bandwith (150 down 15 up). I hired Backblaze service the very same moment that the problem started. I reduced the bandwith that I allow the Backblaze to use, and everything went back normal.
FURRYe38
May 30, 2018Guru - Experienced User
What is the Mfr and model# of the ISP modem the Orbi is connected too?
Any wifi nieghbors near by? if so, how many?
What wireless device are you testing with? Try a different wireless device to speed test with?
Besure that all other devices and network streaming and traffic is disabled while testing pings and speed. Test with wired PC first.
- KKE55May 30, 2018Guide
I owed you the answer to the first part (not @ home now), but it is not a wifi issue. I have a MBP early 2013 connected through Ethernet to the Orbi Router with the same problem.
Thanks!!!