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Forum Discussion

KKE55's avatar
KKE55
Guide
May 30, 2018
Solved

My Orbi RBK53 start getting very bad pings and slow speed

  Till yesterday my Orbi was working great (two months in a row), but for no reason I have started to get pings above 600ms (before 3ms) and internet speed 80% slower than before. This happens usin...
Troubleshooting
  • KKE55's avatar
    KKE55
    May 31, 2018

    I contacted my ISP, they run some test and finally the problem was related to the cloud back up service that was draining all my bandwith (150 down 15 up). I hired Backblaze service the very same moment that the problem started. I reduced the bandwith that I allow the Backblaze to use, and everything went back normal.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 30, 2018

 Let us know the model # of the modem when you can.

 

KKE55's avatar
KKE55
Guide
May 31, 2018

I contacted my ISP, they run some test and finally the problem was related to the cloud back up service that was draining all my bandwith (150 down 15 up). I hired Backblaze service the very same moment that the problem started. I reduced the bandwith that I allow the Backblaze to use, and everything went back normal.