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Forum Discussion

ss9111's avatar
ss9111
Follower
Aug 25, 2018

My Orbi RBK53 won't turn on

I haven't been able to turn on my Orbi rbk53 for the past 5 days. The main router is not turning on but the power light at the back is on. I've tried resetting it, but it still doesn't work. Any help...
Troubleshooting
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Aug 26, 2018

Hi ss9111, 

 

Please contact support to better isolate the issue for possible hardware problem.

 

Regards, 
Blanca 
Community Team