NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
rabbit2016
Apr 09, 2019Follower
my orbi rbr 50 connection drop fix
firmware got auto updated to .44. over the weekend, i have constant internet drop issues. before that i dont have any issue since i bought it four months ago. i think i was on .210, dont know why it ...
FURRYe38
Apr 10, 2019Guru - Experienced User
Any progress on this?
rabbit2016 wrote:
firmware got auto updated to .44. over the weekend, i have constant internet drop issues. before that i dont have any issue since i bought it four months ago. i think i was on .210, dont know why it skipped a few, so that could be the issue i guess.
saw the config sync issues as well, webpage not showing the right connection status
i reset a few times, but that didnt help. so i read a few articles here and here are what i did:
download the firmware and manually update the firmware, even though it said i have the most updated version
set my 2g to 4 and 5g to 36 based on my mac wifi signal scan (4 and 36 have the strongest signal)
reserved ip for all my devinces, i saw constant reconnection, so i decided to do that
recync my time under NTP setting
disabled 20/40 conexistence, daisy chain, beanforming, mu-mimo, and fast roaming (i actually tried to turm each one on and test them, but the drop came back, so i gave up)
router mode, no access control, no vpn, no dns change, didnt change router location / direction
i set my region to the US even though i am in hong kong
no sepration of SSID. i tried that but i kept getting error message. so i gave up. i had that in my previous firmware
so far i dont see my devices keep reconnecting, and the system is up for almost two days without a single drop. the only thing i saw in the log is the random DDOS port scan, probably every five minutes, i kinda ingore that for now.
this may not work for everyone but so far so good for me. good luck.
cannonballgray
Apr 13, 2019Tutor
Hi all,
I can confirm the internet connection gets dropped occasionally.
I do have an ORBI RBR50 on Software 2.3.1
| Hardwareversion | RBR50 |
| Firmwareversion | V2.3.1.44 |
| GUI Sprachversion | V1.0.0.354 |
This occured right after the update from 2.2.* to the current software.
Within the Orbi Logs I ca see DDOS attacks, which may force the router to drop the connection for safty reasons but if this was true, I would consider this as a software bug/malfunction.
Only solution is to unplug the internet cable that is attached at the modem and plug it back in.
-> This behaviour has to be resolved by Netgear, since they did not test ORBI software 2.3.1. with DDOS attacks and what Orbi then would do.
Cheers,
from Hamburg, Germany
CBG
- CrimpOnApr 14, 2019Guru - Experienced User
cannonballgray wrote:
Within the Orbi Logs I ca see DDOS attacks, which may force the router to drop the connection for safty reasons but if this was true, I would consider this as a software bug/malfunction.
DDOS attacks are a "fact of life". They happen to every internet connected device, every day. When Orbi places something in the log file, that means that (a) the Orbi detected it, and (b) it was rejected. Orbi will not drop the wide area connection in response to an "attack" that it recognizes. My Orbi logs record attacks every day, and my connection never drops. If the internet connection is dropping, something else is causing it.
- FURRYe38Apr 15, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?Try enabling Beamforming and MIMO and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
T
ry disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Disney Circle: https://community.netgear.com/t5/Orbi/WARNING-Firmware-2-2-1-210-is-junk/m-p/1667485/highlight/true#M45926
cannonballgray wrote:
Hi all,
I can confirm the internet connection gets dropped occasionally.
I do have an ORBI RBR50 on Software 2.3.1
Hardwareversion RBR50 Firmwareversion V2.3.1.44 GUI Sprachversion V1.0.0.354 This occured right after the update from 2.2.* to the current software.
Within the Orbi Logs I ca see DDOS attacks, which may force the router to drop the connection for safty reasons but if this was true, I would consider this as a software bug/malfunction.
Only solution is to unplug the internet cable that is attached at the modem and plug it back in.
-> This behaviour has to be resolved by Netgear, since they did not test ORBI software 2.3.1. with DDOS attacks and what Orbi then would do.
Cheers,
from Hamburg, Germany
CBG