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My Orbi RBR20 / AC2200 bounces connection multiple times a day
Orbi AC2200 + 1 Satellite Firmware (on both) = V2.3.5.30 currently (was V2.3.5.26) Router = Arris SURFboard SB6141 Internet provider = Comcast At multiple times of the day, the Orbi RBR20 / AC...
Has a factory reset and setup from scratch been performed since last FW update? Power OFF the ISP modem for 1 minute then back on. Then walk thru the setup wizard.
Also try v16 FW update as well.
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
Any Wifi Neighbors near by? If so, how many?
FURRYe38 wrote:Has a factory reset and setup from scratch been performed since last FW update? Power OFF the ISP modem for 1 minute then back on. Then walk thru the setup wizard.
I did the FW update today (from V2.3.5.26 to V2.3.5.30), and considering the problem has occurred since, I am of the opinion that it didn't correct the problem. When you say "factory reset and setup from scratch" and later say "walk thru the setup wizard", are you suggesting they are the same? Going thru the setup wizard will do "factory reset and setup from scratch"? Just seeking clarification since that's how I'm reading it (which doesn't sound quite right to me, honestly).
Also try v16 FW update as well.
It that the RBR20 Firmware Version 2.5.1.16 found on the Download page? Just looking at the numbers, that would seem rather old (I don't know this; just an observation). Are you suggesting the later firmware may have introduced the problem?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
They are less than 30 feet (10 yards) away, albeit they are separated by one floor. BUT, the problem has nothing to do with the satellite - it's the primary that is bouncing.
Any Wifi Neighbors near by? If so, how many?
When I have my phone scan for networks, I see ~5-6 networks, some extenders + printers.