Forum Discussion

Tutor

Apr 27, 2020

My Orbi RBR20 / AC2200 bounces connection multiple times a day

Orbi AC2200 + 1 Satellite Firmware (on both) = V2.3.5.30 currently (was V2.3.5.26) Router = Arris SURFboard SB6141 Internet provider = Comcast At multiple times of the day, the Orbi RBR20 / AC...

FURRYe38

Guru - Experienced User

Apr 28, 2020

I recommend you contact NG support for additional help and information regarding this. Ask about an RMA.

https://www.netgear.com/support/#

andyinatl

Tutor

May 15, 2020

FURRYe38 wrote:
I recommend you contact NG support for additional help and information regarding this. Ask about an RMA.
https://www.netgear.com/support/#

Regretfully, I ended up returning the product to Costco and purchasiing a competitor's product of which I am having no problem.

Thank you FURRYe38 for your attempt to assist.

FURRYe38
Guru - Experienced User
May 15, 2020
Glad you found something that works. Enjoy.