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Forum Discussion
My Orbi RBR20 loses internet connectivity more than twice a day
I have a Orbi router that I purchased early this year. It has been working fine until few weeks back when the internet connectivity with the modem more than twice a day. Only option is for me to re...
vcmouli it sounds like we have been having similar issues. Curious - what modem are you using? I have an Arris Surfboard (SBG6700-AC) Which is a modem/router combo. The WiFi on it doesn’t extend far enough for me so I tried a range extender and that sucked. So I got the Orbi. First I bought a RBR40 that came with a RBK30 Satellite. I had these problems after the return period from Office Max so I was stuck with it. From all the reviews I wanted Orbi to work! So I got the RBR20 at Costco as well. Now having similar problems so thinking it could be my Arris modem/router combo. I haven’t disabled the 2.4Ghz or 5Ghz channels yet, but that’s my next step. I have also refrained from using Circle, since that App has been unreliable and I think is no longer a Disney product (they may have sold it because it has problems?) If it persists I will buy a straight modem as see how it works.
rgabby , I have a Netgear AC2200 router and have disabled the WiFi on the router. I changed the channel to 1 on the 2.4 GHz. Primary reason I bought the Orbi was to extend my WiFi as the range extender I had did not do a good job and had dead spots in my house.
I read on another forum on having separate SSIDs for 2.4 and 5 GHz channels which I am going to try today or tomorrow. Here is the link to the forum:
https://windsorwebdeveloper.com/making-netgear-orbi-great-again/
Seems like Jon Wood (author of the blog) was able to get stable Orbi again after doing the few things he mentions in the post. I am going to try one solution at a time, to see if any of those will help isolate the problem.
Good luck and let me know if something works for you:)