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Forum Discussion
MY Products all have red cross
I've noticed when I've logged into the netgear website and looked at my products, they all have a red cross under hardware, phone support, chat support and email support.
Does this mean that ev...
The Phone, Chat and Email support are only for the first 90 days. But I think you should have a green tick under hardware if you had the product less than one year.
I have the same situation and this is how my Netgear page look like now:
mine all have 3 stars
purchased june 2018
ekhalil wrote:
walkerx wrote:
mine all have 3 stars
purchased june 2018
Then I think you need to contact NG regarding this. May be Blanca_O can kindly help with this? :)
Netgear won't let me contact them via email regarding this, so I've just contacted Amazon about it, advising of the issue with the single satellite and that according to netgear I have no warranty on the product, when there should be 2 years for UK users.
walkerx wrote:
..........Netgear won't let me contact them via email regarding this, so I've just contacted Amazon about it, advising of the issue with the single satellite and that according to netgear I have no warranty on the product, when there should be 2 years for UK users.
Ok, I hoep you will get some help from Amazon then.
By the way have tried the suggestions in the other post: :)
- Have you tried to factory reset the Satellite?
- Have you tried to connect the Ethernet backhaul to another LAN port on the Satellite?