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Forum Discussion

Rafikix11's avatar
Rafikix11
Aspirant
Mar 10, 2021

My RBR50 will not connect to internet

My internet and router were working fine intil this morning when it wouldn't connect to internet. I tried resetting everything but it kept saying my password wasn't correct. Knowing this was wrong I t...
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 10, 2021

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

Has a power OFF of the ISP modem and RBR for 30 seconds then back on been performed since? 

  • Rafikix11's avatar
    Rafikix11
    Aspirant
    Mar 11, 2021
    EU2251
    DOCSIS 3.1 eMTA
    I'm guessing that's what you mean 🙃