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Forum Discussion
Rafikix11
Mar 10, 2021Aspirant
My RBR50 will not connect to internet
My internet and router were working fine intil this morning when it wouldn't connect to internet. I tried resetting everything but it kept saying my password wasn't correct. Knowing this was wrong I t...
CrimpOn
Mar 11, 2021Guru - Experienced User
Rafikix11 wrote:
My internet and router were working fine intil this morning when it wouldn't connect to internet. I tried resetting everything but it kept saying my password wasn't correct. Knowing this was wrong I tried a factory reset. Now it will not connect to internet. I know it's not my modem because I have connected to internet via ethernet cable through my PS4. Anyone have any answers? Please advise.
After the factory reset:
- How are you attempting to configure the Orbi (web interface or Orbi "app")?
- What happens if, after the factory reset, the Orbi is cabled to the modem and turned on (nothing else, just turned on).
* Is there a sequence of "ring light" that match the ones expected?
https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean - Does the Orbi WiFi appear (the SSID printed on the product label)?
- Can a device connect to the Orbi WiFi using the SSID/password printed on the label?