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Forum Discussion
thebrecks
Oct 16, 2022Aspirant
My RBS50 satellite has no ring light
My satellite RBS50 has no ring light at all. Power is on and attempted reset a few times. Does this mean the satellite is bad? The base router is working fine. I guess I can buy a new one if ...
FURRYe38
Oct 16, 2022Guru - Experienced User
So powering OFF the RBS for 10 seconds then back ON doesn't produce a WHITE blinking light at all after it's turned on?
Is there a red or green LED in back?
thebrecks
Oct 16, 2022Aspirant
correct. multiple resets did not work. Green led on the power button
- CrimpOnOct 16, 2022Guru - Experienced User
How does the Orbi app or the Orbi web browser interface describe this satellite?
- thebrecksOct 17, 2022Aspirant
I'm using a web browser not the app. What do you mean by describe? The satellite does not show up so there is no visibility to it at all.
- CrimpOnOct 17, 2022Guru - Experienced User
thebrecks wrote:
I'm using a web browser not the app. What do you mean by describe? The satellite does not show up so there is no visibility to it at all.
Thanks. Once a satellite has been successfully sync'd to the router, it usually remains on the Attached Devices page in the top section ("Satellites"). When it is not connected, the status is displayed as "Disconnected" and there is a button to "Delete" the satellite.
Did this satellite ever operate correctly?
If this is a new purchase, then customers have 90 days of 'complimentary support' from Netgear and there is a one year hardware warranty.