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deltaboy's avatar
deltaboy
Aspirant
Dec 06, 2019

NAS keeps disconnecting

i have a WD MyCloud EX2 Ultra and ever since switching to the Orbi system, my NAS keeps disconnecting... its wired directly to the RBR20. my previous D-Link setup was fine and i did not make any chan...
deltaboy's avatar
deltaboy
Aspirant
Dec 06, 2019

Orbi Router Firmware Version V2.3.5.36

MyCloudEX2Ultra 2-Bay NAS by Western Digital

 

yes FURRYe38 my NAS has an IP reservation... i mapped the drive to my iMac, but it will dissapear at times and i have to bring it back my mounting again. 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 06, 2019

Is there an IP address reservation for the mac as well? 

Is your Mac wired or wireless? 

Does this happen with other PCs or Macs? 


Something to try differently, set a new IP address pool size on the RBR. Say 192.168.1.100 thru .200.

Remove the IP address reservation for the NAS from the RBR. 

Go in and set a Static IP address ON the NAS using it's web page, say 192.168.1.2. The static can be anything, just outside of the IP address Pool. Can't be with in it.