Forum Discussion

Aspirant

Aug 01, 2023

NAS visible to only some computers on network

I’m unable to access my Synology NAS drive from three computers on our home network. I cannot tell if the problem lies with the Synology NAS, our router, or the computers in question. Here is the...

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Aspirant

Aug 01, 2023

> What Firmware version is currently loaded?

V2.7.4.24

> What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

The router is from a German ISP, Pyür. Model number: "CH746CE"

I have disabled the Wifi networks that ISP router/modem produces. However, I don't believe I changed any other settings on the modem.

Any advice on how to perform (1) or (2) that you recommended?

FURRYe38

Guru - Experienced User

Aug 01, 2023

Might consider updating FW:

https://community.netgear.com/t5/Orbi-Wi-Fi-5-AC-and-Orbi-with/New-RBR50-RBS50-Firmware-Version-2-7-5-4/td-p/2296598/jump-to/first-unread-message

Contact the ISP on how to configure there hardware. I'd try option #2 first.

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Aspirant
Aug 01, 2023
> Might consider updating FW:

It doesn't look like any firmware upgrades are available for this model.
- FURRYe38
  Guru - Experienced User
  Aug 01, 2023
  Updates are here:
  
  https://community.netgear.com/t5/Orbi-Wi-Fi-5-AC-and-Orbi-with/New-RBR50-RBS50-Firmware-Version-2-7-5-4/td-p/2296598/jump-to/first-unread-message
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    Aspirant
    Aug 04, 2023
    The ISP has now switched their router/modem into pure bridge mode. However, Orbi is still on 10.0.0.x. The internet port has changed from 192.168.0.5 to 100.90.1.37. So there must still be some Double NAT going on. I also can't seem to find the login for the ISP's router.
    
    What do I need to do to get rid of the double NAT for good? Complete reset of Orbi so it stops with the 10.0.0.x thing?