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BigDingus's avatar
BigDingus
Tutor
Apr 22, 2022
Solved

NAT Stopping FTP

Hi folks. I've been trying to use FTP downloads to my PC but can't get the data connection to work. It was working fine when I had a DGND3700 but when I changed to Orbi the problems started. Throu...
  • BigDingus's avatar
    BigDingus
    Apr 30, 2022
    Just an update.
    After managing to borrow another router I found it wasn’t the NAT that was causing the problem.
    I did however find it was due to some bad coding in my server.
    Thanks for the help
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 22, 2022

What orbi model system do you have? 

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

  • BigDingus's avatar
    BigDingus
    Tutor
    Apr 22, 2022

    Thanks for the quick response.

    It's an RBR50 with V2.7.4.24

    There's no model number on the modem but it's supplied by Virgin Media.

    However it's the same one that worked ok with my last router.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Apr 22, 2022

      Would need more information on the Virgin Media modem. Most of these have a built in router which could cause problems. Need the model # to verify this...

      • BigDingus's avatar
        BigDingus
        Tutor
        Apr 22, 2022

        This is a modem/Router but the router is disabled.

        The datails I can get from it is: Hub 3.0

        Hope this helps