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Forum Discussion
GSP99
Jul 16, 2019Aspirant
NBN with phone and Orbi RBK23
A previous discussion (NBN setup with RBK20) suggests that Orbi will work with NBN if you 1) change the cat5 cable from the one supplied with the Orbi 2) plug the Orbi from the Internet port directl...
GSP99
Jul 17, 2019Aspirant
Thanks for the suggestions, but:
1) and 2) are not possible because I can't touch the ISP's modem. The modem is an Arris CM8200 supplied by NBN. Can't tell you the Orbi firmware because I can't get it connected to the new wifi network.
3) If I connect the modem directly to Orbi I lose the home phone connection, so that is also not possible.
It appears the only solution is to move the NBN connection point to get better wifi reception.
FURRYe38
Jul 18, 2019Guru - Experienced User
Ok, the modem, you have is a modem only.
To check the FW version on the Orbi, connect a wired PC to the lan port on the RBR and use a web browser to log into the RBRs web page at orbilogin.com or 192.168.1.1.
I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser.
GSP99 wrote:Thanks for the suggestions, but:
1) and 2) are not possible because I can't touch the ISP's modem. The modem is an Arris CM8200 supplied by NBN. Can't tell you the Orbi firmware because I can't get it connected to the new wifi network.
3) If I connect the modem directly to Orbi I lose the home phone connection, so that is also not possible.
It appears the only solution is to move the NBN connection point to get better wifi reception.