NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Jeff837
Jan 07, 2018Initiate
Nearby device will not connect to satellite
I have the main router on Floor 1, and the satellite on Floor 2, which is 5 feet from the front door. I have installed a Ring Doorbell on the front door. However, it only connects directly to the r...
FURRYe38
Apr 06, 2018Guru - Experienced User
maybe the Doorbell maybe choosing the "better" signal and thinks the router signal is better than the Satellite.
What version of FW are you using?
Retired_Member wrote:I have the same problem with my Skybell doorbell, if I update the firmware or restart the router, the doorbell will always reconnect on the router, I need to do an soft reset on doorbell for force the device to connect on the satellite, a method for to force specific device to connected on the router or satellite is missing and should be a good thing
Retired_Member
Apr 06, 2018Never, when connected on router the signal is poor and on satellite is good