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Forum Discussion
Sierra8824
Dec 12, 2019Aspirant
Neato d6
The Orbi does not allow the access point WiFi for neato to be recognized. I’m not super savvy but I never had this “discovery” problem before we changed internet carriers
CrimpOn
Dec 12, 2019Guru - Experienced User
You are probably following the setup instructions:
You mention recently changing internet carriers. It could be that the previous carrier supplies "only a modem" and the new carrier supplied a "modem/router". While this ordinarily does not cause a problem, in specific instances it can.
What is the brand and model number of the current internet supplier equipment?
Is the Orbi operating in "router" or "access point" mode?
Sierra8824
Dec 12, 2019Aspirant
My Orby is an RBK 20. My Internet provider is Suddenlink.