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Forum Discussion
Sierra8824
Dec 12, 2019Aspirant
Neato d6
The Orbi does not allow the access point WiFi for neato to be recognized. I’m not super savvy but I never had this “discovery” problem before we changed internet carriers
Sierra8824
Dec 12, 2019Aspirant
And the Orby is my router. And I bought a surfboard modem. My Alexa hooked up easily with the Amazon access point appearing in my Wi-Fi options. Does this seem to mean that it is a neato problem and not a router problem?
CrimpOn
Dec 12, 2019Guru - Experienced User
Sierra8824 wrote:
And the Orby is my router. And I bought a surfboard modem.
Can you please provide the specific model number of the Surfboard modem?
Thanks
- Sierra8824Dec 14, 2019AspirantArris surfboard SB6190
- CrimpOnDec 14, 2019Guru - Experienced User
Thanks for providing the model number, which confirms that your modem is "only a modem". Therefore, you have only one router, the Orbi.
So, you put the vacuum in "Pairing Mode", the light blinks, you get to step C of the instructions and the Neato D6 WiFi does not show on the list of WiFi networks?
You are doing this on an Apple or Android device?